为何监听反射并按反馈任务关键
佩斯女子中心案例研究
今日,我们乐于介绍这样一个组织-PaceGirlcent Inc.-Encombass评分组织百分百分百分百分百分百分百分百分百分百分百分百分百,其中包括文化社区信标百分百分百分数百分百百分数百分数百分百
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佩斯女孩中心(PaceCenter forGirls)理解,为改变生活,她们和家人必须拥有决定当前和未来的声音,正因如此,在过去35年中,我们提升了4万多女孩的声音。 Pace全年提供学术和社会服务,通过对性别问题敏感、有创伤感知和强力透镜提供,Pace使用反馈改变那些可能经历过与少年犯罪和不良童年经历相关风险因素的女孩的生命轨迹
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使用反馈环路
\rn花时间和精力开发反馈回路 因为它们支持我们的使命文化即时数据帮助通知服务并确保程序满足参与者需求并增强他们的强项。 我们相信,我们倾听、反射并按从我们女孩及其家庭、团队成员和社区伙伴收到的反馈采取行动的能力有助于提高质量努力,增强程序创新并增强社会影响。下文我们分享从执行反馈回路中获取的教益
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协同调查法
\rn反馈通过提升女孩声音使我们继续执行任务。反馈不仅为Pace提供为女孩辩护的机会,而且支持女孩自我辩护。收集使用反馈为女孩学习如何表达观点、解决问题并开发自失效技能提供了机会。例如,女孩和团队成员一起选择服务经验调查问题。女孩确保问题面向她们所经历的问题,如与教师互动,团队成员将这些经验转换为文化价值观,在这种情况下发展与教师的伙伴关系女孩和团队成员还合作解读反馈并识别后续性行动;女孩还有机会选择与其相关的信息并努力寻找可能的解决办法;在一个Pace中心,女孩倡导改善食品并被纳入新食品商选择过程;在另一个中心,女孩倡导更多时间与其咨询师合作,并转化成确保至少提供一名咨询师满足即时需求
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反馈增强工作公平性
\rn从团队成员、社区伙伴和我们服务的女孩与家庭的不同视角入手求解和整合。从不同视角反馈确保我们在决策时把所有声音带进表单中。随着媒体强调结构型种族主义和影响家庭的不同事件,Pace与团队成员与女孩一起监听圈创建监听空间行为培养信任关系,为了解我们所服务社区普遍存在的结构性种族主义方面的意见、情感和恐惧提供契机
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反馈提供敏捷性响应我们女孩的需求
\rn反馈文化允许在COVID-19大流行期间敏捷调整服务提供模式We asked our girls and families ‘what can we do for you?' ‘what are your challenges?' We conducted surveys and townhalls with families that contributed to an understanding of their challenges and what services were needed. We used feedback to create new ways or modify existing ways to provide counseling and academic services. Moving to a remote environment, it was important to listen and learn about how these new forms of service delivery were perceived and were in alignment with our culture. For example, while some girls were thriving with remote services, we learned that others were struggling and needed additional support. We applied this learning to our reopening plans to provide options for our families.
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反馈支持社区学习
\rnFeedback offers team members opportunities to understand and reflect on the experiences of our girls and families and use these insights to support quality services. The process of sharing findings and seeking interpretation from team members, our girls and community partners, facilitates uncovering key issues and root causes in the communities where we live and work. In several of our communities, we have engaged in community collaborative projects to examine the experiences of girls. As part of a data-driven approach, we aligned quantitative community indicators with girls' feedback and reflected on it with community partners. This exercise translated into strategies to support girls' healthy development and maximized the utilization of local resources. For example, one community created cards with relevant information for youth and parents targeting reducing the issues of failure to appear in court.
\rn \rn实施反馈回路并非易事,它需要时间、努力和谦卑感。 它要求组织及其领导层开放监听并修改实践Pace领导和团队成员支持这一进程并支持其实施,因为它有助于公平和包容以及社会影响提升我们女孩及其家庭的声音为Pace提供社区所请求的影响创建了更大的问责制
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LymariBenitez博士写作,Pace中心高级信息影响主管佩斯在过去35年里改变了女孩和青年妇女的生活,并预想到一个在公正和公平社会中拥有权力的世界。支持任务访问www.pacecenter.org
\r\n"}}" id="text-de4b8c29cb" class="cmp-text">HV鸿运国际慈善导航组织认识到组成反馈的重要性,非盈利组织从受益者收集反馈,并使用决策过程所学知识。HV鸿运国际2021年2月, 我们分享同笔博客文章,
今日,我们乐于介绍这样一个组织-PaceGirlcent Inc.-Encombass评分组织百分百分百分百分百分百分百分百分百分百分百分百分百,其中包括文化社区信标百分百分百分数百分百百分数百分数百分百
佩斯女孩中心(PaceCenter forGirls)理解,为改变生活,她们和家人必须拥有决定当前和未来的声音,正因如此,在过去35年中,我们提升了4万多女孩的声音。 Pace全年提供学术和社会服务,通过对性别问题敏感、有创伤感知和强力透镜提供,Pace使用反馈改变那些可能经历过与少年犯罪和不良童年经历相关风险因素的女孩的生命轨迹
使用反馈环路
花时间和精力开发反馈回路 因为它们支持我们的使命文化即时数据帮助通知服务并确保程序满足参与者需求并增强他们的强项。 我们相信,我们倾听、反射并按从我们女孩及其家庭、团队成员和社区伙伴收到的反馈采取行动的能力有助于提高质量努力,增强程序创新并增强社会影响。下文我们分享从执行反馈回路中获取的教益
协同调查法
反馈通过提升女孩声音使我们继续执行任务。反馈不仅为Pace提供为女孩辩护的机会,而且支持女孩自我辩护。收集使用反馈为女孩学习如何表达观点、解决问题并开发自失效技能提供了机会。例如,女孩和团队成员一起选择服务经验调查问题。女孩确保问题面向她们所经历的问题,如与教师互动,团队成员将这些经验转换为文化价值观,在这种情况下发展与教师的伙伴关系女孩和团队成员还合作解读反馈并识别后续性行动;女孩还有机会选择与其相关的信息并努力寻找可能的解决办法;在一个Pace中心,女孩倡导改善食品并被纳入新食品商选择过程;在另一个中心,女孩倡导更多时间与其咨询师合作,并转化成确保至少提供一名咨询师满足即时需求
反馈增强工作公平性
从团队成员、社区伙伴和我们服务的女孩与家庭的不同视角入手求解和整合。从不同视角反馈确保我们在决策时把所有声音带进表单中。随着媒体强调结构型种族主义和影响家庭的不同事件,Pace与团队成员与女孩一起监听圈创建监听空间行为培养信任关系,为了解我们所服务社区普遍存在的结构性种族主义方面的意见、情感和恐惧提供契机
反馈提供敏捷性响应我们女孩的需求
反馈文化允许在COVID-19大流行期间敏捷调整服务提供模式We asked our girls and families ‘what can we do for you?' ‘what are your challenges?' We conducted surveys and townhalls with families that contributed to an understanding of their challenges and what services were needed. We used feedback to create new ways or modify existing ways to provide counseling and academic services. Moving to a remote environment, it was important to listen and learn about how these new forms of service delivery were perceived and were in alignment with our culture. For example, while some girls were thriving with remote services, we learned that others were struggling and needed additional support. We applied this learning to our reopening plans to provide options for our families.
反馈支持社区学习
Feedback offers team members opportunities to understand and reflect on the experiences of our girls and families and use these insights to support quality services. The process of sharing findings and seeking interpretation from team members, our girls and community partners, facilitates uncovering key issues and root causes in the communities where we live and work. In several of our communities, we have engaged in community collaborative projects to examine the experiences of girls. As part of a data-driven approach, we aligned quantitative community indicators with girls' feedback and reflected on it with community partners. This exercise translated into strategies to support girls' healthy development and maximized the utilization of local resources. For example, one community created cards with relevant information for youth and parents targeting reducing the issues of failure to appear in court.
实施反馈回路并非易事,它需要时间、努力和谦卑感。 它要求组织及其领导层开放监听并修改实践Pace领导和团队成员支持这一进程并支持其实施,因为它有助于公平和包容以及社会影响提升我们女孩及其家庭的声音为Pace提供社区所请求的影响创建了更大的问责制
LymariBenitez博士写作,Pace中心高级信息影响主管佩斯在过去35年里改变了女孩和青年妇女的生活,并预想到一个在公正和公平社会中拥有权力的世界。支持任务访问www.pacecenter.org